Privacy Policy

Last updated: October 2026

This Privacy Policy describes how Elvarnore Ltd ("Elvarnore", "we", "us" or "our") collects, uses and protects personal data in connection with the Elvarnore platform and the website at elvarnore.com. Please read this policy carefully before submitting information through this website.

1. Who We Are

Elvarnore Ltd is the data controller for personal data collected through this website and the Elvarnore platform. Our registered address is 27 Baltic Square, Canary Wharf, London, E14 5NL, United Kingdom. You can contact us at [email protected] or by phone on +44 20 7946 0854.

2. Data We Collect

We may collect the following categories of personal data:

  • Contact information you provide through the contact form, including your name and email address.
  • The content of messages you send to us through the website contact form.
  • Usage data collected automatically when you visit this website, such as your IP address, browser type and pages visited, if analytics tools are in use.
  • Information provided during the access-request process, including the request type and message content.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

  • To respond to enquiries and access requests submitted through the website contact form.
  • To review and process access requests to the Elvarnore platform.
  • To provide ongoing support to platform users.
  • To communicate with you in connection with your access request or support enquiry.
  • To maintain appropriate records of communications and access decisions.

4. Legal Basis for Processing

Where applicable under data protection law, we process personal data on the following legal bases:

  • Legitimate interests: responding to enquiries and managing the access-request process.
  • Consent: where you have explicitly provided information through a contact form and agreed to this policy.
  • Contractual necessity: where processing is required to deliver platform access and support to approved users.

5. Data Retention

We retain personal data only for as long as is necessary for the purposes described in this policy, or as required by applicable law. Enquiry and access request records are retained for a reasonable operational period and then securely deleted or anonymised.

6. Data Sharing

We do not sell or share personal data with third parties for their own marketing purposes. We may share data with service providers who assist us in operating this website or the Elvarnore platform, under appropriate data processing agreements. We may disclose data if required to do so by law or in response to valid legal requests.

7. Your Rights

Under applicable data protection law, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate personal data.
  • Request deletion of your personal data, subject to legal obligations.
  • Object to or restrict certain types of processing.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at [email protected] or at the postal address listed above. We will respond within the timeframe required by applicable law.

8. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss or destruction. No method of transmission over the internet is entirely secure, but we work to maintain appropriate safeguards.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when the policy was last revised. Continued use of this website following a policy update constitutes acceptance of the revised terms.

10. Contact

For any questions or concerns about this policy or how we handle your data, contact us at:
Elvarnore Ltd, 27 Baltic Square, Canary Wharf, London, E14 5NL, United Kingdom
Email: [email protected]  |  Phone: +44 20 7946 0854